How to Change SIM Ownership and Block a Lost SIM in Pakistan (2025 Guide)
Losing access to your SIM card or needing to transfer it to another person is more common than you think. In Pakistan, SIM cards are directly tied to your CNIC (Computerized National Identity Card), and leaving one registered under the wrong person can lead to serious security risks. Whether you want to transfer SIM ownership to a family member or need to block a lost SIM, this guide explains the step-by-step process for Jazz, Zong, Telenor, and Ufone in 2025.
Why Change SIM Ownership?
Changing SIM ownership is not just about convenience — it’s a security necessity. Here’s why:
- Protects you from legal issues if your SIM is misused.
- Ensures all SMS, OTPs, and bank verifications go to the rightful owner.
- Prevents SIM fraud, scams, and identity misuse.
- Aligns with PTA (Pakistan Telecommunication Authority) regulations, which require correct SIM-to-CNIC registration.
Note: While you can inquire online about SIM ownership, the actual transfer requires visiting a franchise or customer service center for biometric verification.
Benefits of Changing SIM Ownership
- Avoids fraudulent use of your CNIC.
- Helps manage family numbers under correct owners.
- Secure your mobile number if you’re handing it over to someone else.
- Prevents unwanted liabilities linked to SIM misuse.
How to Change SIM Ownership and Block SIM by Network
Below is the network-wise guide for Jazz, Zong, Telenor, and Ufone.
Jazz SIM Ownership Change and SIM Block
Steps to Transfer Zong SIM Ownership
- Go to a Zong Customer Service Center or Franchise.
- Provide CNICs of both old and new users.
- Request SIM transfer service.
- Complete biometric verification.
- SIM is reissued under the new owner.
Steps to Block a Lost Zong SIM
- Dial 310 or 111-222-111.
- Provide your CNIC and security details.
- Ask for an instant SIM block.
- Alternatively, visit a Zong service center with CNIC.
Official Support: Zong Pakistan
Telenor SIM Ownership Change and SIM Block
Steps to Transfer Telenor SIM Ownership
- Visit any Telenor Franchise or Sales & Service Center.
- Carry both CNICs (old and new owners).
- Request SIM ownership transfer.
- Both must complete biometric verification.
- SIM reissued under new CNIC.
Steps to Block a Lost Telenor SIM
- Dial 345 from another Telenor number.
- Provide CNIC and verification details.
- Request immediate SIM block.
- Visit a franchise if you need a replacement SIM.
Official Support: Telenor Pakistan
Ufone SIM Ownership Change and SIM Block
Steps to Transfer Ufone SIM Ownership
- Go to the nearest Ufone Service Center or Franchise.
- Carry your CNIC and new owner’s CNIC.
- Submit a SIM transfer request.
- Both must undergo biometric verification.
- SIM is reissued under the new CNIC.
Ufone also allows initiation of SIM ownership change requests via helpline 333 or the My Ufone App, but biometric verification still requires in-person presence.
Steps to Block a Lost Ufone SIM
- Dial 333 from another Ufone number.
- Provide CNIC and pass security check.
- Request SIM deactivation.
- For replacement, visit a service center with CNIC.
Official Support: Ufone Pakistan
Summary Table: SIM Ownership Change & Block (2025)
| Network | SIM Ownership Change | SIM Block | Helpline |
|---|---|---|---|
| Jazz | Franchise visit + biometric | Dial 111 or visit franchise | 111 |
| Zong | Service center + biometric | Dial 310 / visit franchise | 310 |
| Telenor | Franchise visit + biometric | Dial 345 / visit franchise | 345 |
| Ufone | Franchise/App + biometric | Dial 333 / visit franchise | 333 |
Final Thoughts
Changing SIM ownership and blocking lost SIMs in Pakistan is a straightforward but essential process. Always ensure your SIM is registered under your CNIC to avoid legal, financial, and security issues. For lost SIMs, act fast — block them immediately to prevent misuse.
Author Bio
Written by CTO of CSO — Telecom & Tech Blogger with 5+ years of experience writing about SIM regulations, PTA policies, and mobile security in Pakistan.
Disclaimer
This article is for informational purposes only. Please confirm the latest procedures, fees, and requirements with your network’s official service center or PTA before proceeding.



